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HELLO DAVJ DESIGN
Reduced sign up processes by 50%

Making it easier to sign up for multiple accounts and products

Complete brand redesign for a cutting-edge technology company

Observations

Users were abandoning the app due to a cluttered dashboard

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Observations wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Observations wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Observations wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Challenges

Maintaining a simple UI while accommodating complex data

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Challenges wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Challenges wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Challenges wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Approach

Implementing a customizable widget system

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Widget system wireframe

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

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Outcomes

Optimized sign up flows for new customer onboarding

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting. We saw a consistent upward trend after the launch of the new website and checkout flow demonstrating substantial improvement in conversion rates and sustained engagement, reinforcing the impact of targeted design enhancements.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

My work resulted in a flat increase increase on online applications and reduction of 20% in call centre troubleshooting.

Learnings

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